Kaibo Flex

  • Are the Kaibo Flex waterproof?

    Kaibo Flex come with an IP55 rating, which means they’re water and sweat resistant. Please do not submerge it in water.

  • Can I bike or run while listening to music?

    Yes! Kaibo Flex's bone conduction technology provides an open-ear listening experience so you can stay aware of your surroundings and stay safe whenever and wherever you exercise outside.

  • Can I wear glasses or sunglasses with the Kaibo Flex?

    Yes. Kaibo Flex headphones are designed to fit comfortably with glasses or sunglasses.

  • How come one side is not working on the Kaibo Flex?

    Kaibo Flex are true wireless stereo (TWS) headphones, this technology allows the left and right channels to receive different sounds, creating a surround sound-like effect. This means that from the 'off' state, both sides need to be turned on by pressing each side for 5 seconds at the same time a...

  • How do I charge my Kaibo Flex?

    Simply place your headphones back on the charging dock. The charging dock can provide an additional 20 hours of battery life. There are also 2 quick charge options: a 5-minute quick charge gives you an additional hour of battery life while a 45-minute charge gives you another 6 hours. The chargi...

  • How do I set up my Kaibo Flex?

    The only set-up required is to pair your Kaibo Flex to your Bluetooth device. If you need help doing this, please refer to the user manual (provided in the box) or here: https://kaiboaudio.com/pages/kaibo-flex-user-manual

  • How do I use wearable detection / auto detection? Can I turn it off?

    The wearable detection sensors is an innovative functionality for the Kaibo Flex. The built-in optical sensors give you a smooth and intuitive listening experience. Kaibo Flex pauses your audio automatically when you take your headphones off and resumes play as soon as you put them back on – perf...

  • How do I wear the Kaibo Flex? Is it inserted in my ear like traditional in-ear headphones?

    Nope! They might look like they are, but the Kaibo Flex actually sits right at the opening to your ear canal. For the best sound experience and to prevent leakage, you need to find the perfect fit for you and not have any gaps between your skin and the headphones. You can try to raise the Flex u...

  • What devices are compatible?

    Any device that’s compatible with Bluetooth 5.0 – so most laptops, Android and iOS devices.